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Selling

๐Ÿ’ธ How to calculate the price of your device๐Ÿงพ What are the VAT and receipt rules for selling at Rolle as individual?๐Ÿ‘‰๐Ÿ‘ˆ Cancelling an order๐Ÿ”™ Return to sellers when device fails Rolle check-upโŒ› I cannot send the item on time๐Ÿ“ฑ๐Ÿ“ฆ Preparing and Packing a device for shipping๐Ÿ›ต๐Ÿššโœˆ๏ธ How shipping works for sellers๐Ÿค” Order request was cancelled. What happened?โญ Reviews๐Ÿ›ค๏ธ Tracking a package for sellers๐Ÿคฅ Not as described devices at Rolleโšก How Instant Buy works๐Ÿ‘Œ๐Ÿพ Listing quality standards and guidelinesโณ Payment on holdโ›” Payout failed due to KYC๐Ÿฆ Withdrawing to your bank account๐Ÿ’ธโžก๏ธ Receiving payment for sellers๐Ÿ™Œ Seller safety and support๐Ÿชช Why you may asked for your ID (KYC)๐Ÿ’ฐI sent my device, how soon can I get paid?๐Ÿ’ธ How payouts work?๐Ÿค‘ How do I get paid?๐Ÿ“ Updating your shipping addressโœ… Becoming PRO Seller๐Ÿ๏ธ Learning more about the Holiday status๐Ÿ“ฆ Managing shipping options for selling๐Ÿฆ Adding your withdrawal detailsโฌ†๏ธ Uploading an item on Rolle๐Ÿ’ตโš™๏ธHow selling worksยฎ๏ธ Ownership and Originality of listed items๐Ÿš€ How boost listing works

๐Ÿ™Œ Seller safety and support

info.last-updated May 11, 2024

At Rolle, we prioritize creating a safe and supportive environment for our sellers. Selling your tech should be hassle-free, secure, and enjoyable. Hereโ€™s how we ensure your selling experience is top-notch:

  • No Meetings with Strangers: Say goodbye to the awkwardness and potential risks of meeting strangers for transactions. With Rolle, all your sales are conducted online, and shipping is arranged through reliable courier services. This approach ensures your personal safety and convenience at all times ๐Ÿšซ๐Ÿค.
  • Guaranteed Payouts: When you receive an order request for your listing, the payment of the buyer is already captured by Rolle, so once the sale is successfully completed, you can rest assured about the payout being securely transferred to your bank account through Stripe. This eliminates the uncertainty often associated with hand-to-hand transactions ๐Ÿ’ฐ๐Ÿ”’.
  • No Spamming Messages: We maintain a strict policy against spamming on our platform, ensuring you donโ€™t get bombarded with irrelevant or spammy messages. If you receive a notification that you got an order request, it means that the payment of the buyer is already captured by Rolle, so only genuine, sale-related interactions make their way to you ๐Ÿ“ฌ๐Ÿšซ.
  • Efficient Communication, No Endless Back-and-Forth: Our platform is designed to facilitate clear and efficient transactions between buyers and sellers. This means you won’t be caught in endless back-and-forth negotiations. We streamline the process to save you time and keep the focus on completing sales swiftly ๐Ÿ—จ๏ธ๐Ÿš€.
  • Dedicated Support Team: Our dedicated support team is always on standby to assist you with any concerns or queries. Whether it’s a question about listings, payouts, shipping, or buyer interactions, we’re here to provide timely and helpful support ๐Ÿค๐Ÿ“ž.
  • Seller Protection Policies: Rolleโ€™s seller protection policies are designed to safeguard you against potential fraudulent cases or hassles and anxiety. We work hard to create a fair and secure marketplace where you can sell with confidence ๐Ÿ›ก๏ธ๐Ÿช.

At Rolle, we understand that the safety and support of our sellers are crucial to a successful marketplace. Weโ€™ve tailored our platform to ensure that selling your tech is not just profitable but also secure, straightforward, and free from common hassles. Sell with peace of mind, knowing that Rolle has got your back every step of the way! ๐Ÿ˜Š๐Ÿ›’